USA Bus Lines

How can I write a complaint letter?

I am writing to complain about bad service I experienced taking a national express bus. Any tips/advice on how to write it?

Public Comments

1. General Tips Try to make sure your letter is sent to the right person or department Try and keep your letter short Be polite as sarcasm or rudeness will not help your cause! Say what you want for your complaint to be resolved Give a reasonable timetable for action to be taken before you will consider other options Keep a copy of letters you write Check this site out for info on specific complaint: